Payment Methods and Terms
We accept the following payment methods:
Bank Cards
We accept all major cards, namely American Express (Amex), MasterCard and VISA. Your payment is secured per all requirements for online card payments. An additional security code (3D security) will be requested at checkout.
Плащане с PayPal
You can pay via PayPal by using your credit or debit card and without registering a PayPal account. We don’t receive any card details.
Payments via PayPal are only accepted in EUR so if your card is not in EUR additional exchange fees may be imposed by PayPal. To avoid this you may use the Bank Transfer or Cash on Delivery options.
Payments with PayPal are accepted only in EUR so please switch the site currency in EUR from the switch in the bottom right corner if you don’t see this payment option.
Cash on Delivery
You can pay to the courier or in the courier office with cash or card.
Applicable to the following countries and exchange rates.
- Bulgaria (1 EUR = 1.95583 BGN)
We reserve the right to request an order confirmation by email and/or phone for this payment method. Non-confirmed orders will be cancelled.
Giropay (Germany-only)
Accepted for billing addresses in Germany.
Przelewy24 (Poland-only)
Accepted for billing addresses in Poland.
Sofort (AT, BE, DE, ES, IT, NL-only)
Accepted for billing addresses in Austria, Belgium, Germany, Italy, Spain, The Netherlands.
Bank Transfer
You will receive the bank transfer details via an order confirmation email. Payments are accepted in EUR and BGN. Please mention your order number as the payment reference.
Customers from the EUR zone countries or Paysera, Revolut or other e-money organisation may use the EUR bank account number for a very cheap fee transfer.
Shipping Methods and Terms
All shipping prices include shipping and handling costs.
We are using solid industry standard packaging. These packages are from eco-friendly materials. We kindly ask you to recycle them when disposing.
Unless otherwise mentioned on the product page or in the online store, we will dispatch your order on the next day following the payment, the latest.
BULGARIA
Your order will be delivered by the courier company Speedy. You will receive confirmation with the shipment number on the phone number and/or email address you provided at the time of ordering.
Delivery Prices:
- Delivery to a Speedy office or delivery automat: 5.90 BGN
- Delivery to your home or business address: 8.90 BGN
Free delivery:
- All orders above 88 BGN (44.90 EUR) qualify for a free delivery to a given Speedy office.
- All orders above 120.00 BGN (61 EUR) qualify for a free delivery to the address specified by you.
The price of the delivery will be added to your order price and this is the final price you have to pay for your order.
Let us know your preferred Speedy office in the order notes. A list of their offices is available here: https://www.speedy.bg/en/speedy-offices
If you’d like to pay or receive your order in another way, please contact us.
EUROPEAN UNION
SHIPPING METHODS
At the moment we only ship to the most of the EU countries via the courier service DPD so that we can ensure the quality and timely standards for delivery.
You can choose your preferred shipping method at the time of submitting your order. Exclusions apply.
DPD Classic Courier—fully trackable and insured economy courier service delivered via DPD in a couple of days, requires signature. Includes free shipping options for each country.
SHIPPING COSTS
The following costs are for informational purposes only, the exact price will be shown at checkout due to the different VAT rates for each country.
The shipping costs for items sold by Laterna Records within the European Union include Value Added tax (VAT), the rate is applied depending on your shipping country. The VAT rate is based on the delivery country and may vary at checkout. VAT is charged in accordance with local VAT laws and the EU directive taking effect from 1st of July 2021.
Greece
ACS Courier
Courier shipping service by ACS Courier (a subsidiary of DPD), fully traceable, requires signature on delivery. Delivery in 1-3 business days (up to 5 for remote or island regions).
FLAT RATE courier shipping for unlimited items— € 6,00 incl. VAT.
FREE courier delivery for order value of € 79,00 and above.
Romania
DPD Classic
Courier shipping service by DPD Classic, fully traceable, requires signature on delivery. Delivery in 1-3 business days.
FLAT RATE courier shipping for unlimited items— € 5,00 incl. VAT.
FREE courier delivery for order value of € 59,00 and above.
Croatia, Czech Republic, Poland, Slovakia, Slovenia
DPD Classic
Courier shipping service, tracked and signed. Delivery in 3-4 business days, depending on your shipping address.
FLAT RATE courier shipping for unlimited items— € 8,50 incl. VAT (approximate cost).
FREE courier delivery for order value of € 89,00 and above.
Hungary
DPD Classic
Courier shipping service, tracked and signed. Delivery in 3-4 business days, depending on your shipping address.
FLAT RATE courier shipping for unlimited items— € 8,50 incl. VAT (approximate cost).
FREE courier delivery for order value of € 99,00 and above.
Austria
DPD Classic
Tracked and signed courier delivery in 3-4 business days.
FLAT RATE courier shipping for unlimited items—€ 11,90
FREE courier delivery for order value of € 99,00 and above.
Belgium
DPD Classic
Tracked and signed courier delivery in 4–6 business days.
FLAT RATE courier shipping for unlimited items—€ 15,50
FREE courier delivery for order value of € 129,00 and above.
Cyprus
DPD Classic (via ACS Courier)
Tracked and signed courier delivery in 7–10 business days.
FLAT RATE courier shipping for unlimited items—€ 15,90
FREE courier delivery for order value of € 129,00 and above.
Denmark (*excludes Greenland and Faroe Islands)
DPD Classic
Tracked and signed courier delivery in 4–6 business days, serviced by PostNord.
FLAT RATE courier shipping for unlimited items—€ 15,90
FREE courier delivery for order value of € 129,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in Denmark:
3700, 3720, 3730, 3740, 3751, 3760, 3770, 3782, 3790, 4592, 5960, 5970, 5985, 6720, 7884, 8305, 8592, 9940, 9950, 9960
FLAT RATE courier shipping to these remote regions for unlimited items—€ 36,00
NOTE: We cannot ship to the following postcodes of remote and island regions in Denmark:
3900-3999
Estonia
DPD Classic
Tracked and signed courier delivery in 5–7 business days.
FLAT RATE courier shipping for unlimited items—€ 21,00
FREE courier delivery for order value of € 139,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in Estonia:
62601, 88001-88005, 91217, 91301-91320, 92001-92420, 93001-94799, 96028, 96098
FLAT RATE courier shipping to these remote regions for unlimited items—€ 40,80
Finland
DPD Classic
Tracked and signed courier delivery in 5–7 business days, serviced by PostNord.
FLAT RATE courier shipping for unlimited items—€ 21,50
FREE courier delivery for order value of € 139,00 and above.
NOTE: We cannot ship to the following postcodes of remote and island regions in Finland:
00001-00030, 22100, 22101, 22120, 22130, 22131, 22140, 22150, 22151, 22160, 22220, 22240, 22260, 22270, 22271, 22310, 22320, 22330, 22340, 22410, 22411, 22430, 22520, 22530, 22540, 22550, 22610, 22630, 22710, 22720, 22730, 22810, 22820, 22830, 22840, 22910, 22920, 22930, 22940, 22950, 22999-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999
France (*excludes Overseas Territories)
DPD Classic
Tracked and signed courier delivery in 4–6 business days.
FLAT RATE courier shipping for unlimited items—€ 15,40
FREE courier delivery for order value of € 129,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in France:
17111, 17123, 17190, 17310, 17370, 17410, 17480, 17550, 17580, 17590, 17630, 17670, 17740, 17880, 17940, 20000-20999, 22870, 26780, 29242, 29253, 29259, 56360, 56590, 56780, 56840, 85330, 85350
FLAT RATE courier shipping to these remote regions for unlimited items—€ 35,40
NOTE: We cannot ship to the following postcodes of remote and island regions in France:
00001-00030, 00100-00151, 00153-00299, 00361-00429, 00500-00699, 00750-00999, 96000-97999, 97100-97499, 98100-98999
Germany
DPD Classic
Tracked and signed courier delivery in 3-4 business days.
FLAT RATE courier shipping for unlimited items—€ 12,00
FREE courier delivery for order value of € 99,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in Germany:
18565, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27498, 83209, 8325618565, 25846-25847, 25849, 25859, 25863, 25869, 25929-25933, 25938-25942, 25946-25949, 25952-25955, 25961-25970, 25980, 25985-25986, 25988-25990, 25992-25994, 25996-25999, 26465, 26474, 26486, 26548, 26571, 26579, 26757, 27498, 83209, 83256
FLAT RATE courier shipping to these remote regions for unlimited items—€ 30,95
Italy
DPD Classic
Tracked and signed courier delivery in 4–6 business days serviced by BRT Corriere.
FLAT RATE courier shipping for unlimited items—€ 15,75
FREE courier delivery for order value of € 129,00 EUR and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in Italy:
25050, 30010, 30012, 30100-30126, 30131-30133, 30135, 30141, 4020, 4027, 57030-57039, 58012, 58019, 7024, 7046, 71040, 80070-80071, 80073-80077, 80079, 90010, 9014, 91017, 91023, 92010, 98050, 98052, 98055
FLAT RATE courier shipping to these remote regions for unlimited items—€ 35,75
NOTE: We cannot ship to the following postcodes of remote and island regions in Italy:
47031, 47890-47899
Latvia, Lithuania
DPD Classic
Tracked and signed courier delivery in 5–6 business days.
FLAT RATE courier shipping for unlimited items—€ 20,90
FREE courier delivery for order value of € 139,00 and above.
Luxembourg
DPD Classic
Tracked and signed courier delivery in 4–6 business days.
FLAT RATE courier shipping for unlimited items—€ 15,00
FREE courier delivery for order value of € 129,00 and above.
Netherlands (*excludes Overseas Territories, Bonaire, Saint Eustatius, Saba)
DPD Classic
Tracked and signed courier delivery in 4-5 business days.
FLAT RATE courier shipping for unlimited items—€ 15,50
FREE courier delivery for order value of € 129,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in The Netherlands:
1156AA-1156ZZ, 1791AA-1797ZZ, 8881AA-8884ZZ, 8891AA-8897ZZ, 8899AA-8899ZZ, 9161AA-9164ZZ, 9166AA-9166ZZ
FLAT RATE courier shipping to these remote regions for unlimited items—€ 35,70
Portugal
DPD Classic
Tracked and signed courier delivery in 5-7 business days.
FLAT RATE courier shipping for unlimited items—€ 21,00
FREE courier delivery for order value of € 139,00 and above.
Spain (*excludes Canary Islands, Ceuta, Melilla)
DPD Classic
Tracked and signed courier delivery in 5–6 business days serviced by SEUR.
FLAT RATE courier shipping for unlimited items—€ 15,00
FREE courier delivery for order value of € 129,00 EUR and above.
NOTE: We cannot ship to the following postcodes of remote and island regions in Spain:
35000-35999, 38000-38999, 51000-52999
Sweden
DPD Classic
Tracked and signed courier delivery in 5-7 business days, serviced by PostNord.
FLAT RATE courier shipping for unlimited items—€ 21,75
FREE courier delivery for order value of € 139,00 and above.
NOTE: There is a delivery surcharge for the following postcodes of remote and island regions in Sweden:
10005, 13000-13099, 13025, 13033-13034, 13036, 13038-13039, 13042-13043, 13055-13056, 37020-37023, 37025-37029, 37042-37043, 38060-38099, 38500-38599, 38700-38799, 43080-43099, 47100-47499, 62000-62999, 76019
FLAT RATE courier shipping to these remote regions for unlimited items—€ 42,50
Countries Outside the European Union
All orders outside the EU are accompanied with a CN22 customs declaration and a pro-forma invoice for customs purposes indicating the actual commercial value paid for the records (records value + shipping costs).
This way your package won’t be held by the customs for additional verification. The buyer is responsible for paying any customs or import taxes (in the rare cases when) that may occur.
SHIPPING METHODS
International Tracked and Signed Post—fully traceable, requires signature on delivery.
Shipping Costs
Prices are for unlimited records. Depending on the order value/weight we may split the order in two or more packages.
NORTH MACEDONIA, SERBIA, TURKEY: € 11.95. Transit time: 4-6 business days.
SWITZERLAND: € 13.50. Transit time: 6-10 business days.
JAPAN: € 16.80. Transit time: 9-15 business days.