Payment Methods and Terms

We accept the following payment methods:

PayPal

You can pay via PayPal by using your credit or debit card and without registering a PayPal account. We don’t receive any card details.

Payments via PayPal are only accepted in EUR so if your card is not in EUR additional exchange fees may be imposed by PayPal. To avoid this you may use the Bank Transfer or Cash on Delivery options.

Payments with PayPal are accepted only in EUR so please switch the site currency in EUR from the switch in the bottom right corner if you don’t see this payment option.


Cash on Delivery

You can pay to the courier or in the courier office with cash or card.

Applicable only to orders with delivery address in Bulgaria, Greece and Romania.

Applicable are the following standard exchange rates:

1 EUR = 1.95583 BGN | 27.57 CZK | 7.80 HRK | 369.13 HRK | 4.60 PLN | 5.05 RON 

We reserve the right to request an order confirmation by email and/or phone for this payment method. Non-confirmed orders will be cancelled.


Bank Transfer

You will receive the bank transfer details via an order confirmation email. Payments are accepted in EUR and BGN. Please mention your order number as the payment reference.

Customers from the EUR zone countries or Paysera, Revolut or other e-money organisation may use the EUR bank account number for a very cheap fee transfer.


Shipping Methods and Terms

All shipping prices include shipping and handling costs.

We are using solid industry standard packaging. These packages are from eco-friendly materials. We kindly ask you to recycle them when disposing.

Unless otherwise mentioned on the product page or in the online store, we will dispatch your order on the next day following the payment, the latest.


BULGARIA

Your order will be delivered by the courier company Speedy. You will receive confirmation with the shipment number on the phone number and/or email address you provided at the time of ordering.

Delivery Prices:

  • Delivery to a Speedy office: 4.80 BGN
  • Delivery to your address: 6.40 BGN

Free delivery:

  • All orders above 78 BGN (39.90 EUR) qualify for a free delivery to a given Speedy office.
  • All orders above 99.75 BGN (51 EUR) qualify for a free delivery to the address specified by you.

The price of the delivery will be added to your order price and this is the final price you have to pay for your order.

Let us know your preferred Speedy office in the order notes. A list of their offices is available here: https://www.speedy.bg/en/speedy-offices

If you’d like to pay or receive your order in another way, please contact us.

EUROPEAN UNION

SHIPPING METHODS

You can choose your preferred shipping method at the time of submitting your order. Exclusions apply.

Priority Airmail, Registered The fastest and most secure postal shipping option, traceable, requires signature on delivery. The price is calculated based on the weight of the package, price-friendly only for small packets. The transit times are not guaranteed and sometimes take longer than expected. For a guaranteed transit time please use the DPD Courier Economy shipping method.

DPD Courier Economy—fully trackable and insured economy courier service delivered via DPD in a couple of days, requires signature. Includes free shipping options for each country.

SHIPPING COSTS

Greece, Romania

DPD Courier Economy

Courier shipping service by DPD, fully traceable, requires signature on delivery. Delivery in 2-3 business days (up to 5 for remote or island regions).

FLAT RATE courier shipping for unlimited items— € 6.00 incl. VAT.

FREE courier delivery for order value above 69.00 EUR.


Croatia, Czech Republic, Hungary, Poland, Slovakia, Slovenia

DPD Courier Economy

Courier shipping service, tracked and signed. Delivery in 3-5 business days, depending on your shipping address.

FLAT RATE courier shipping for unlimited items— € 8.70 incl. VAT.

FREE courier delivery for order value above 99.00 EUR.


Austria, Germany

DPD Courier Economy

Tracked and signed courier delivery in 3-5 business days. Depending on the destination country the delivery is fulfilled by DPD and/or their local partner. There is an additional surcharge for the delivery to some island territories* (not included in the automatic quote). Exclusions apply**. 

FLAT RATE courier shipping for unlimited items—€ 12.00

FREE courier delivery for order value above 129.00 EUR.


Belgium, Denmark, France, Germany, Italy, Netherlands, Spain, United Kingdom

DPD Courier Economy

Tracked and signed courier delivery in 4–6 business days.

Delivery surcharge for some island territories*. Exclusions apply**. 

FLAT RATE courier shipping for unlimited items—€ 13.80

FREE courier delivery for order value above 159.00 EUR.


Estonia, Finland, Ireland, Latvia, Lithuania, Portugal, Sweden

DPD Courier Economy

Tracked and signed courier delivery in 5-8 business days.

FLAT RATE courier shipping for unlimited items—€ 18.60

FREE courier delivery for order value above 199.00 EUR.


Delivery surcharge for some island territories*. Exclusions apply**. 

*Delivery surcharge for shipping to the Balearic islands—3.60 EUR.


*Delivery surcharge for shipping to the Azores and Madeira—20.00 EUR. 

**DENMARK—excludes Greenland and Faroe Islands

**FRANCE—excludes Overseas Territories

**UNITED KINGDOM—excludes British Overseas Territories, Guernsey, Jersey, Isle of Man

**NETHERLANDS—excludes Overseas Territories, Bonaire, Saint Eustatius, Saba.

**SPAIN—excludes Canary Islands, Ceuta, Melilla.


EUROPEAN UNION ★ Priority Airmail, Registered

Requires signature on delivery, a tracking code is provided, the service is trackable both in the sender’s and consignee’s country*. Takes 5-12 business days depending on the service allocations.

AUSTRIA, BELGIUM, CYPRUS, DENMARK*, ESTONIA, FINLAND, FRANCE, GERMANY*, IRELAND, ITALY, LATVIA, LITHUANIA, NETHERLANDS, PORTUGAL, SPAIN, SWEDEN*, UNITED KINGDOM

*not trackable online in the country of destination

The following prices are estimates, an exact quote is available when adding an item to your order.

1-2 x 7″/CD – € 6,29 [i](up to 109 grams without packaging)[/i]
1 x 10″/lightweight 12″ – € 8,25 [i](up to 219 grams without packaging)[/i]
1 x heavyweight 12″/12″ + 7”/CD – € 9,15 [i](up to 379 grams without packaging)[/i]
2-3 x 12″ – € 13,50 [i](up to 779 grams without packaging)[/i]


COUNTRIES OUTSIDE THE EUROPEAN UNION

All orders outside the EU are accompanied with a CN22 customs declaration and/or a pro-forma invoice indicating the actual value paid for the records (records value + shipping costs). The buyer is responsible for any customs or import taxes that may occur. The quoted price you will receive excludes the EU VAT tax because it is not applied to orders from non-EU countries.

North Macedonia, Serbia, Turkey

Priority Airmail, Registered

1 х 7″—€4.50

2 x 7″—€4.98 (heavier 7” or double CD, 2 x 7”)

3 x 7″, 3xCD, 1 x 10″—€5.99

1 x 10″, 12″ EP/LP—€6.99

1 x 12″ EP/Do LP—€7.98 (heavier EP/LP with special pressing/artwork)

2–4 12″ EP/LPs—€10.99 (up to 1 kg)

4-8 x 12″ EP/LPs—€15.90 (up to 2 kg)


Russian Federation, Switzerland, Ukraine, Montenegro

Priority Airmail, Registered

1 х 7″—€4.98

2 x 7″—€5.75 (heavier 7” or double CD, 2 x 7”)

3 x 7″, 3xCD”, 1 x 10”—€6.49

1 x 12″ EP/LP—€7.49

1 x 12″ EP/Do LP—€8.49 (heavier EP/LP with special pressing/artwork)

2–4 12″ EP/LPs—€12.75 (up to 1 kg)

4-8 x 12″: €19.00 (up to 2 kg)


Japan

Priority Airmail, Registered

1 х 7″—€ 5.99

2 x 7″—€ 7.80 (heavier 7” or double CD, 2 x 7”)

3 x 7″, 3xCD”, 1 x 10”—€ 7.80

1 x lightweight 12″ EP/LP—€ 9.75

1 x 12″ EP/Do LP—€ 11.40 (heavier EP/LP with special pressing/artwork)

2–3 12″ EP/LPs—€ 15.90 (up to 1 kg)

4-8 x 12″: € 22.50 (up to 2 kg)


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