BG: Общите условия са достъпни на български език на този линк: Общи условия.
Hello and welcome, dear vinyl lover and collector!
For an even better experience when purchasing or searching for your desired records at the online store https://www.laternarecords.com (further referred to as the “shop”, “online shop”), please consult these terms. Thank you for reading and do not hesitate to contact us if further information is required.
All items are brand new and unplayed even in the case when they are not sealed in the factory. They are delivered to you in the way they are produced and distributed by the official distributor.
To be true to the discerning guidelines for grading phonograph records we refer to only factory-sealed records as Mint (M). All other records are considered as Near Mint (NM or M-) even that they are never played and never taken out of their sleeves.
The buyer is responsible for paying the shipping and, if applicable, insurance costs (unless otherwise indicated in these terms). In addition to these, the buyer is responsible for paying any import taxes, duties and handling costs at the destination country that may occur for shipments to countries outside the European Union. The shipment outside the European Union will be accompanied with a CN 22 customs declaration and/or other document that identify the goods being shipped and the paid value for them (items value + shipping costs + other paid value).
To provide a satisfactory level of our services currently we only accept orders from European Union countries. Please contact us should you have an enquiry for a shipping to a country that is not included in the shipping options.
All products are listed with included Bulgarian Value Added Tax (VAT) in the amount of 20 %.
Product and Ordering Information
You can use the online shop to browse for the desired products. All items listed on the site represent a non-binding offer and the price and availability are subject to change.
By submitting an order you are making a valid offer of purchase to us. You will receive an order confirmation email. Please check it for any discrepancies or incompleteness and notify us immediately if any.
We will notify you immediately in case of non-availability of ordered goods and refund any payment already made by you as soon as possible. The contract is concluded as soon as we accept your order by delivering the goods, or by sending the dispatch note within the delivery time as stated.
If you are less than 18 years of age, your parent or guardian must agree to the registration and ordering process and the related actions like payment, receiving of the goods, etc.
Refunds and Returns Policy
If you happen to not anymore desire the item(s) in your order and the order is not yet paid and/or shipped, please contact us and we will cancel the order without asking questions or obstructing your decision.
If the item(s) turns out to be defective or incorrectly sent, please contact us and we will work with you to elaborate a reasonable solution.
Unless one of the previous points is satisfied or the parties have agreed otherwise, we cannot acknowledge a request for withdrawal or returns when it refers to unsealed audio/video/phonograph recordings. A product is considered to be unsealed if the protective film of the media was removed.
Any audio, visual or written resources illustrating the actual product are property of their respective copyright owners.
The copyright for any resource created by Laterna EOOD as published on this site is reserved.
Any duplication or use of these resources such as images, diagrams, sounds or texts in other electronic or printed format is not permitted without the explicit agreement of its author or copyright holder.
Payment and Shipping
The Payment and Shipping terms are explained in our Payment and Shipping page.
This online shop is maintained and you will be making a purchase contract with the following trade entity:
Laterna EOOD / VAT No BG205365389 / Persenk 49 / 1164 Sofia / Bulgaria
Phone: +359 892 77 20 39